11/8/2023 0 Comments Golden phoenix regalia![]() You can check if your country is available by simulating placing an order on our website. We will ship to some foreign locations. Such locations generally include Canada, Europe, South America, Japan and a few other locations. To obtain a shipping rates please add your products to checkout to see shipping rates to your destination. We advise you to give us a call if you need your order before a specific date and we will try to meet the date. We will do our best to make sure you receive your order on time. ![]() As this is an estimate only cannot refund shipping charges for shipments arriving past the estimated delivery date. We are not responsible for the delivery delay if the customer have chosen the wrong shipping method. The Estimated Delivery Date provided at checkout is an estimate only and does not guarantee delivery by a specific date or time. ![]() Out of stock items will typically be placed on Back Order and extended processing times may apply. Product substitutions are available upon request. We will ask whether you would like to proceed with your order or make changes to your order. If any item(s) become out of stock after an order is placed, one of our customer service representatives will contact you via telephone or email and inform of available options in an effort to remedy any issues. The shipping time and processing time are estimated and does not guarantee the delivery by a specific date or time. You can reduce this time by paying for faster shipping such as 3-4 business days. It takes about a week for standard shipping (5-8 business days). Shipping time (which is not the same as the processing time) IN-STOCK – Ships within 1 - 4 Business Days (No Additional Charge)ĬUSTOM – Ships within 2 - 3 Weeks (No Additional Charge) As this is an estimate only cannot refund the order or the shipping charges for shipments arriving past the estimated delivery date. You need to add together both the processing time and the shipping time to get a time estimate for your order. Just remember the shipping time is in addition to the processing time. With rush processing, we will ship your hood the next business day. ![]() With quick processing (+$6), we will need 5 business days to make your hood. With standard processing, it will takes 14 business days to make your hood/custom gown. Quick and Rush processing options are available for “Custom Products”, additional fees will apply. If your Order contains a “ Custom Product” (Custom Doctor Gowns, Custom Stoles, Hoods), the entirety of your order processing time will be approximately 2 – 3 weeks. We offer Quick Processing (options which expedite your order handling and overall delivery time), however you must submit your request on our contact us page. All orders for “In-Stock Products” will ship out within 1-4 Business Days. ![]()
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